ABSTRACT

Background: Employee performance is one of the strategic factors that determine the effectiveness and efficiency of an organization’s operations, especially in the highly dynamic and complex health care sector. Hospitals as public service institutions are not only required to meet health care quality standards, but must also be able to face external pressures such as increasing numbers of patients, limited resources, and demands for customer satisfaction. Research Method: The research method uses a quantitative approach with a descriptive method to analyze the influence of the role of Human Resource Management (HRM) and leadership on improving the quality of health care at the Eduardo Ximenes Baucau Regional Hospital, Timor Leste. This method was chosen to objectively describe the relationship between the variables studied and provide a clear picture of the phenomena in the field. Research Results: Based on the SPSS calculation results table, the t-test for the Transformational Leadership variable (X1) was 5.194. Then the t table at a confidence level of 95%, a = 5%, t table (0.05/2; 89-2-1) = (0.025; 86) obtained a t table of 1.987, t count > t table (5.194 > 1.987), then Ho is rejected and and 𝐻𝑎 is accepted, meaning there is a positive and significant influence between Transformational Leadership on Employee Performance at the Eduardo Ximenes Baucau Regional Hospital, Timor Leste. Based on the SPSS calculation results table, the t count of the Motivation variable (X2) is 5.829. Then the t table at a confidence level of 95%, a = 5%, t table (0.05/2; 89-2-1) = (0.025; 86) obtained a t table of 1.987. Because t count > t table (5.829 > 1.987), then Ho is rejected and and 𝐻𝑎 is accepted, meaning there is a positive and significant influence between Motivation on Employee Performance at Eduardo Ximenes Regional Hospital Baucau Timor Leste. The conclusion is that Motivation has a positive and significant influence on Employee Performance at Eduardo Ximenes Regional Hospital Baucau Timor Leste. Conclusion: The conclusion is proven that Transformational Leadership and Motivation have a positive and significant influence on Employee Performance at Eduardo Ximenes Regional Hospital Baucau Timor-Leste.
 

KEYWORDS

Transformational Leadership, Motivation, Employee Performance

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