Comparative Assessment of Job Satisfaction among Frontline Health Care Workers in a Tertiary Hospital in South East Nigeria

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Comparative Assessment of Job Satisfaction among Frontline Health Care Workers in a Tertiary Hospital in South East Nigeria

1Justice Mgbecheta, 2Kelechi Onyenemezu,3Chukwuemelie Okeke, 4John Ubah, 5Tobechukwu Ezike,
6Queeneth Edwards
1Department of Community Medicine, Nnamdi Azikiwe University Teaching Hospital, Nnewi,Nigeria
2,5College of Public Health,East Tennessee State University, USA
3Internal Medicine Department, Nnamdi Azikiwe University Teaching Hospital, Nnewi, Nigeria
4Royal Wolverhampton NHS Trust, Wolverhampton, UK
6Idara Clinic, Abuja, Nigeria


ABSTRACT:

Background: Job satisfaction cuts across facets of mental perception and responses individuals make towards their jobs. They include cognitive, affective, and behavioral components. In light of reducing workforce in the Nigerian healthcare, this study was aimed at comparing the outlook of job satisfaction among healthcare workers in Nnamdi Azikiwe University teaching Hospital, Nnewi, Nigeria.

Methods: It was a cross-sectional study design with a sample size of 281 healthcare personnel consisting of doctors, nurses, medical laboratory scientists, pharmacists, physiotherapists, and radiographers using a structured, self-administered questionnaire. The data was analyzed using SPSS version 20. Statistical significance was set at p≤0.05.

Results: The study showed that Radiographers and Physiotherapists averagely had the best job satisfaction scores in comparison to other healthcare personnel. Doctors and Nurses were noted to have the worst average scores in relation to other personnel.

Conclusion: The disparity in job satisfaction among different professional cadres may be a reflection of disproportionate work expectations, outlooks, and rewards experienced by different professionals in the course of their duties. Favorable and unfavorable work environments and policies may be weighted differently in the work experience of different professionals.


KEYWORDS:

Healthcare workers, Job satisfaction, Occupational Health.


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